Shopping FAQs

FAQs

nubia MX Store(https://mx.nubia.com/)

Mexico

nubia Global Store(https://intl.nubia.com/)

United States, Hong Kong SAR, Indonesia, Israel, Singapore, Pakistan, Chile, Egypt, Kuwait, Philippines, Qatar, Saudi Arabia, United Arab Emirates, Laos, Malaysia, Thailand, Vietnam, Australia, New Zealand


nubia United Kingdom Store(https://uk.nubia.com/)

United Kingdom


nubia European Union Store(https://eu.nubia.com/)

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Sweden, France, Italy, Poland, Spain, Germany


For other countries, we are working tirelessly to expand our services and reach. Stay tuned for updates on new shipping destinations as we strive to meet the global demand for our products.

As of now, we are accepting payments through Pay Pal, and Credit Cards.

Please note that the prices and currencies displayed during checkout are final and inclusive of all charges. nubia does not impose any additional transaction fees.
However, if you are using an international credit or debit card, the price shown on your card statement may differ due to fluctuating exchange rates.
Additionally, your bank or card issuer may apply foreign conversion charges and fees, which could impact the total cost of your purchase. For more information about any fees associated with your payment, we recommend contacting your bank or card issuer directly.

Shipped Within 12 Hours at The Earliest.

Processing time is 1-2 business days with an additional 2-7 business days for delivery.

To track your order, visit the "My orders" page on nubia.com. Select the order you want to track and click on "View Order."

The official warranty policy is for the nubia devices bought from our official website (nubia.com) is as follows:

Global Store:

Device 12 months

Accessory 6 months

Yes, tax is included in the price.

Please contact support@intl.nubia.com for direct support.

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